Refund policy

**Refund & Return Policy**

**Return Process:**

At MudoDecor, customer satisfaction is our top priority. If you are not satisfied with your purchase or wish to return it for any reason, you can initiate the return process following the policy outlined below:

1. You must initiate your return request within 30 days from the date of purchase.
2. The product to be returned must be in its original packaging and with its tags intact, free from any damage.
3. After initiating your return request, our customer service team will provide you with detailed instructions on the return process.
4. You should package and ship the item for return according to the instructions provided.
5. Upon receipt of the return package, the condition of the product will be assessed, and the return process will be completed.

**Return Conditions:**

- Please consider the following conditions before requesting a return:
- If the item to be returned is used or damaged, the return may be refused or a partial refund may be issued.
- Failure to return the item within the specified return period or failure to meet the necessary conditions may result in the denial of the return process.
- Upon completion of the return process, the refund amount will be issued back to your original payment method within 3-5 business days.

**Additional Information:**

- Any processing fee incurred during the return process may be deducted from the refund amount. This processing fee may vary depending on the condition and contents of the returned item and can be up to 25%.
- For further information regarding the return process, please feel free to contact our customer service team at +1 (201) 665-6181 or email us at info@mudodecor.com.

MudoDecor is always here to facilitate returns and refunds, ensuring the satisfaction of our customers.

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Ubicación

480 Main Ave, Wallington, Nueva Jersey 07057

Horas de trabajo
  • Lunes a Viernes 9:00 am a 6:00 pm
  • Sábado 9:00 am a 2:00 pm
Teléfono

+1 (201) 665-6181